Live Music Exchange Blog

Panel on Secondary Ticketing – Live Music Exchange Newcastle, June 2016 [video]


The secondary ticket market has been in the news again recently, with minister for digital and the creative industries Margot James urging consumers consumers to boycott Viagogo, as National Trading Standards launches an investigation into the company and FIFA files a criminal complaint against it. Meanwhile, a new body has launched in defence of resellers – The Fair Ticketing Alliance, whose co-founder argues Scot Tobias (of secondary seller Worldwide Tickets) argues that such activity is a ‘kneejerk reaction’ in backlash against the popularity of such websites.

Our latest post provides an opportunity to recap some of the history of attempts to regulate ticket touting in the UK, and look over some of the key aspects of the debate. It features a panel from Live Music Exchange event at Newcastle University in 2016.

The panel members were:

  • Sharon Hodgson MP (MP for Washington and Sunderland West, All Party Parliamentary Group on Ticket Abuse).
  • Dave Newton (Then CEO of WeGotTickets)
  • Paul Reed (CEO, Association of Independent Festivals)
  • Professor Mike Waterson (Professor of Economics, University of Warwick, chair of review of Consumer Protection Measures in the Secondary Ticketing)
  • Chair: Professor Martin Cloonan (Director of the Institute for Advanced Studies, University of Turku [Professor of Popular Music Politics, University of Glasgow, at the time of the panel]).

A longer overview of the history of debates around the secondary market in the UK by Live Music Exchange team members – and informed by the panel discussion above – is available at: Adam Behr & Martin Cloonan (2018), ‘Going spare? Concert tickets, touting and cultural value’, International Journal of Cultural Policy, DOI: 10.1080/10286632.2018.1431224 [requires institutional subscription or login for full access]

To view the video on YouTube click here:

Please note that this is a forum for discussion, dialogue, and debate, and posts and comments on this blog represent only the author, not Live Music Exchange as a whole, or any other hosting or associated institutions.


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